The Oxford English Dictionary describes management as the organisation, regulation and being in charge of a business, a team and personal careers. These three elements of successful management apply equally in all fields of business. Managers are employed to deliver the objectives set for their unit as part of the delivery of the overall goals and objectives of the company. Managers are employed to build, develop, motivate and maximise the performance of their teams. Managers are employed to ensure that the individuals that work for them are supported, informed, developed and recognised so that they feel valued and that their contribution is maximised.
Given the importance of the manager’s role it is interesting to observe that many people are left to their own devices when it comes to balancing the demands of the task, the team and the individual. Often managers are people who were once a peer of their new subordinates. Frequently they are people selected from outside of the company and inserted into the organisation above many experienced and aspiring individuals. The challenge that they face is to establish themselves quickly and legitimately, as the boss, making their own mark whilst at the same time juggling the equally pressing issues of the task at hand, the team and the individuals within that team. Many of the tools that experienced managers take for granted have to be learnt through trial and error.
The programme aims to help managers evolve into leaders by providing them with more time, increased self awareness, smarter team goals and objectives that are common and can be cascaded, team skills plotted onto a desirability matrix, development plans for individual team members, structured and documented team meetings and 121’s, internal communication plans, tools to help with prioritising, planning, decision making and problem solving as well as a culture of achievement, coaching and recognition.